About Us

A warm welcoming, homely environment

We support every individual placed in our care by putting the resident’s person centred needs and wishes at the forefront of everything we do, we deliver quality care and hope to be the service provider and employer of choice, in the communities surrounding us

Our vision is to be the leading provider in care and the employer of choice by exceeding the expectations of our residents and their families, creating an exceptional work environment for our staff and redefining excellence in service to both internal and external providers, while inspiring pride and devotion.

Family and friends are always welcome, and visits
by prospective clients are encouraged.

What we do

We learn when things go wrong.
We encourage staff to have a work life balance.
We celebrate success and try and make life enjoyable for all.
We strive to be honest, transparent, fair and ethical in everything we do.
We support people to achieve their aspirations.
We actively listen and respond to the people we support.
We put people and individual needs first.
Treat people with dignity and respect.
Encourage skill and expertise throughout the organisation.
Welcome and support innovation and idea.
Promote leadership and learning.

Additional Services

End of Life Care
Day Care
Respite Care
Dementia Care

Own GP if required
Pets by arrangement
Close to local shops
Lift and Wheelchair access

Gardens
Home cooked seasonal meals
Special dietary requirements
Chiropodist

Activities
Public Transport
Minibus

The Management Team

Jo Glen
Senior Registered Manager

Miss Joanna Glen is the Registered Manager of the Home. Joanna has over 10 years of experience working within Terrance House in various care positions. Joanna has completed her Level 5 Leadership and Management Award.

Abi Chambers
Registered Manager

Miss Abigail Chambers has been working in care in various roles, including support worker and team leader, since November 2015 at Terrance House. Abigail has her NVQ Level 2 and 3 in Health and Social Care. Abigail is currently working towards her Level 5in Leadership and Management.

The Corporate Team

Suat Yilmaz

CEO/Proprietor

Mr Suat Yilmaz is the CEO/Proprietor who has had over 20 years of experience in the care industry.

Vanessa Cornfoot

Executive Director

Miss Vanessa Cornfoot is The nominated Individual/Executive Director for the company with over 20 years experience of working within the care industry.

Maria Marsh

Account & Payroll Director

Mrs Maria Marsh is the Accounts & Payroll Director who has been working for the company for over 10 years.

Associated Care Centres

Associated Care Centres has over 20 years experience providing residential and nursing care across Kent. Our dedicated facilties provide a range of services, including specialist dementia and mental health support.

For information about our other homes, please follow the links below:

The West Gate Care Centre

The West Gate in Westgate-on-Sea provides nursing, residential and respite care for those living with dementia and mental health needs.

www.the-westgate.co.uk

Grenham Bay Court

Grenham Bay in Birchington provides residential care for elderly clients, as well as specialist dementia care, in a friendly environment with beautiful clifftop views.

www.grenhambay.co.uk

House 21

House 21 is a supported living centre in Margate offering individual and therapeutic intervention to adults (18+) experiencing difficulties with mental health and addiction.

www.house-21.co.uk

Get in touch

Associated Care Centres has over 20 years experience providing residential and nursing care across Kent. Our dedicated facilities provide a range of services, including specialist dementia and mental health support. For more information give us a call or drop us an email.